Oasis Dental Software Support

Downtime means lost time, frustrated staff, and unhappy patients. Teamwork provides expert setup, updates, and troubleshooting, so that your clinic keeps running without interruptions.

Why Choose Oasis Dental Practice Management Software

Help your clinic deliver a smoother patient experience. Oasis dental software from Henry Schein One is a multipurpose practice management program used in dental and healthcare practices. It streamlines non-patient-facing tasks and ensures that your staff isn’t wasting time on administrative work. It is an industry standard because of its simplicity and user-friendliness. Once you set up a patient workflow, it can take over tasks such as data collection, appointment reminders, online booking, cancellations, or no-shows.

Get Professional Oasis Dental Software Support

Get expert help from the team that knows the software inside out and has helped practices like yours adapt to it. Get support with:

Ongoing support and proactive monitoring
Making sure the platform is making your practice as efficient as possible
In-depth troubleshooting and remote support if there are any issues or downtime
Cybersecurity and vulnerability checks

Choose personalised IT and software support that goes beyond what the manufacturer’s customer service alone can provide.

Are you experiencing these common problems?

Just like any other software, Oasis has its bugs that make the user experience frustrating. These are the most frequent issues we see and resolve for our clients.

Vulnerability to Cyber Threats

Without proper security tools (like next-gen firewalls and antivirus software), your patient and practice data can be vulnerable to cyber attacks.

Slow System Responses

The system can run sluggishly if not updated regularly. Frequent glitches, errors or system crashes are another aspect of slow systems that can frustrate staff.

Crash During Updates

New patches or updates may cause the software to freeze, shut down, or lose connection with other tools, like imaging equipment.

Compatibility Issues

Your software may have issues connecting with the network or tools, like imaging equipment. These connection problems can slow down diagnosis and treatment.

How Teamwork Supports You

With Teamwork Technology, you gain a dedicated IT support partner for your clinic. We focus on getting your IT and practice management system right so that you can focus on what you love doing — caring for your patients.

Set Up or Migration

If you’re setting up a new clinic, Teamwork Technology provide expert setup services. If your clinic wants to migrate from an older management system, we manage the data transfer and configuration process.

Ongoing Support

Whether you need to upgrade your software or your current setup is glitchy, get help quickly from the Oasis IT experts. Our proactive monitoring detects potential downtime before it impacts your practice and patients.

Deal with Bugs and Crashes

All software is prone to occasional bugs or glitches, especially around the time of an update. Teamwork Technology ensures that any unexpected system crashes are dealt with promptly, so that patient care and workflow are not interrupted.

Cybersecurity-First Approach

Protect practice and patient data. All systems are set up with a future-proof cybersecurity-first approach. We help set up your software so that it is secure and compliant with current regulations.

Our Locations

Teamwork Technology can provide remote IT support software for clinics and labs across Australia, from practices in regional areas to major cities, like Sydney, Melbourne, Gold Coast, Brisbane, Adelaide, Perth, and Canberra.

We have offices in Sydney, Melbourne, and the Gold Coast and can provide on-site assistance in New South Wales, Victoria and Queensland.

Expert IT Solutions for Australian Clinics

Experienced Team

Work with a team that has over 15 years of experience in the medical sector and dental industry, helping clinics like yours stay operational and compliant at all times.

Custom Solutions

Every practice is different. Instead of choosing a standard one-size-fits-all package, get the support that matters most to your staff and practice.

First-Class IT Support

From set-up to monitoring, we’ve got your back. No drawn-out IT tickets. Just give us a call, and our technicians will handle your queries as soon as possible.

Grows with your Business

Don’t let IT hold you back from growth. We set up your platform to grow alongside your practice and support your business in the long run.

Speedy Support

No more waiting for IT tickets to be processed. When you need help, we’re just a phone call away. We resolve issues quickly and minimise disruption.

The Total Package

With Teamwork, everything related to practice management software and your IT ecosystem is taken care of. You can focus on your patients, while we focus on you.

Building a practice? We can help future-proof your IT

Managing your IT

From your hardware to your entire IT infrastructure, our managed IT services provide complete end-to-end maintenance and support. We focus on the technical aspects while you focus on your practice.

Voice Solutions

Reliable communication is essential for clinics. Teamwork Technology creates integrated phone and messaging systems that link with your practice management software to ensure that patient communication is optimised.

Disaster Recovery

Protect your clinic from unexpected downtime, data loss, or system failures. Our disaster recovery solutions protect patient data, ensuring your clinic can quickly resume operations after any disruption.

Network Solutions

Secure, high-performance networks are essential for modern clinics. We design and maintain network solutions that support multi-location systems and fast, reliable access to all software and patient records.

Our Clients love us

James & the team at Teamwork Technology have bough our practice into the modern era with patience, humility & most importantly, with a sense of professionalism.

We value their service and would recommend them highly.

Pranavan Yoganathan

Ready to Get Started?

Need support with your Oasis system? Talk to Teamwork!

We take care of everything related to your IT systems, so that you can focus on your patients.

Frequently asked questions

Can you optimise the software to suit our clinic’s workflow?

Yes, Teamwork Technology can customise settings and features to your practice and staff’s unique requirements, helping your team work more efficiently and reducing unnecessary administrative strain.

What support do you provide if the Oasis dental program runs slowly or stops responding?

We check for performance issues, restore operation, back up your data, and optimise the workflow based on your team’s requirements, so your staff can work without disruption.

Do you assist with upgrades, patches, and new releases?

Yes. We can help update and install patches on your practice management software safely, ensuring your Oasis dental program stays secure, fully functional, and compatible with other tools, like imaging software, OpenPay, Health Engine and more.

Can it be integrated with our imaging or billing systems?

Definitely, Teamwork Technology can configure the practice management software to integrate seamlessly with the imaging and billing tools you currently use, so that you don’t have to spend more resources on new tools.

How much does Oasis support cost?

The cost depends on the scale and needs of your practice. Apart from the cost of the software, depending on your existing setup, cybersecurity vulnerabilities, and the workflow you want to design for your clinic, Teamwork Technology will provide a tailored quote. Contact us to get started.

Can you review my current IT setup before I commit?

Yes. We offer a no-obligation IT health check to review your current systems and identify vulnerabilities. This assessment gives you a clear picture of your IT needs before you make a decision.