Henry Schein Support
Make the most of your investment in a practice management system. Support your clinic’s operations and give your patients a positive clinic experience with Teamwork’s medical IT support.
Why Choose a Henry Schein Dental Practice Management System
Get Professional Henry Schein Support
With expert guidance and maintenance from a software support provider who understands dental practices, your clinic stays productive, minimises downtime, and delivers a consistent patient experience. Here’s how we can help:
- Focus on patient care, not chasing technical support tickets.
- Get a more responsive IT partner instead of chasing after tickets.
- Ensure your systems are compliant and safe from cyber threats.
- Get on-site and immediate remote support when needed.
When you lean on manufacturer customer support alone, you’re limited to equipment-level assistance. Work with a trusted support team that understands your workflows and the entire IT ecosystem to diagnose an issue.
Are you experiencing these common problems?
A new practice management system must be configured the right way to prevent downtime, crashes or data loss. Here are some of the most common problems we see among dental clinics.
Vulnerability to Cyber Threats
Practice management systems are connected via your network. Without proper security tools (like next-gen firewalls), your patient and practice data can be vulnerable to cyber attacks.
System or Imaging Outages
When imaging or practice management systems go down, everything stops. Staff can’t access patient records, view X-rays, or submit treatment plans, bringing the entire workflow to a halt.
Integration Difficulties
Trouble linking Henry Schein systems with imaging, lab systems, or management software. Updates may break existing workflows or integrations, slowing patient care.
Slow Performance
Laggy software keeps frustrating staff and patients alike. When practice management systems run too slowly, they reduce efficiency across the clinic.
How Teamwork Supports You
With Teamwork Technology, you gain a dedicated IT support partner. Our team has helped dental clinics of all sizes with practice management systems and dental equipment.
Installation of Equipment
If you’re setting up new equipment or a practice management system in your clinic, Teamwork Technology can help with installation and configuration to your current setup.
Ongoing Support
We offer proactive monitoring and ongoing maintenance to reduce downtime. One quick call to Teamwork is enough to get our team fixing the issue.
Troubleshooting
If you’re facing issues, bugs, or system glitches with your Henry Schein equipment and programs, Teamwork Technology deals with them promptly, so that patient care and workflow are not interrupted.
Cybersecurity-First Approach
Teamwork Technology understands Australian dental clinic workflows and the related data security requirements, ensuring your IT ecosystem is protected from cyber attacks.
Our Locations
Teamwork Technology can provide remote IT support software for clinics and labs across Australia, from practices in regional areas to major cities, like Sydney, Melbourne, Gold Coast, Brisbane, Adelaide, Perth, and Canberra.
We have offices in Sydney, Melbourne, and the Gold Coast and can provide on-site assistance in New South Wales, Victoria and Queensland.
Why Dentists across Australia Choose Teamwork for IT Support
Experienced Team
Work with a team with over 15 years of experience in the dental sector, helping clinics like yours stay operational and compliant at all times.
Custom Solutions
With a solid disaster recovery plan in place, our clients can quickly restore systems to full operation, reducing downtime so their services can carry on, uninterrupted.
First-Class IT Support
From set-up to monitoring, we’ve got your back. No drawn-out IT tickets. Just give us a call, and our technicians will handle your queries as soon as possible.
Grows with your Business
Don’t let IT hold you back from growth. We set up your systems and technologies to grow alongside your practice and support your business.
Speedy Support
No more waiting for IT tickets to be processed. When you need help, we’re just a phone call away. We resolve issues quickly and minimise disruption.
The Total Package
With Teamwork, everything related to dental IT support and practice management software is taken care of. You can focus on your patients, while we focus on you.
Building a practice? Leave the IT to the experts
Managing your IT
From your hardware to your entire IT infrastructure, our managed IT services provide complete end-to-end maintenance and support. We focus on the technical aspects while you focus on your practice.
Voice Solutions
Reliable communication is essential for clinics. Teamwork Technology creates integrated phone and messaging systems that link with your practice management software to ensure that patient communication is optimised.
Disaster Recovery
Protect your clinic from unexpected downtime, data loss, or system failures. Our disaster recovery solutions protect patient data, ensuring your clinic can quickly resume operations after any disruption.
Network Solutions
Secure, high-performance networks are essential for modern clinics. We design and maintain network solutions that support multi-location systems and fast, reliable access to all software and patient records.
Our Clients love us
James & the team at Teamwork Technology have bough our practice into the modern era with patience, humility & most importantly, with a sense of professionalism.
We value their service and would recommend them highly.
Pranavan Yoganathan
Ready to Get Started?
Need help with your dental IT systems? Talk to Teamwork!
We take care of everything related to your practice management system, so that you can focus on your patients.
Talk To Us Today
1300 456 901
Frequently asked questions
What support do you provide for installing and updating practice management software?
We manage installations, updates, and configuring your practice management software to your clinic, staff requirements and workflow, ensuring your Henry Schein software is always running at its best.
How much does it cost?
The cost of set-up depends on the scale and needs of your clinic. Apart from the cost of the product or software, depending on the workflow you want to design for your clinic, cybersecurity vulnerabilities, and network setup, Teamwork Technology will provide a tailored quote. Contact us to get started.
Can you integrate Henry Schein software with other clinical IT systems?
Absolutely. We ensure your new practice management system integrates smoothly with your existing imaging, billing, and other tools.
Do you provide fast response times for urgent issues?
Yes. Teamwork Technology will always prioritise urgent cases. If you’re experiencing a system crash or downtime, simply give us a call, and our team will diagnose and fix the issue to get your clinic up and running again. Most issues can be resolved remotely, but we also provide on-site support when needed.
Can you review my current IT setup before I commit?
Yes. We offer a free, no-obligation IT health check to review your current practice management system and identify vulnerabilities. This assessment gives you a clear picture of your IT setup before you make a decision.
