Exact Dental Support
Software should make your dental practice more efficient, not more stressful. Our IT support helps you customise Exact so it works the way your clinic does.
Why Choose Exact Dental
Get Professional Exact Dental Support
We are the experts in Exact Dental practice management system and have experience working with both setting it up and migrating to it. We can help with:
- Integrating with your existing platforms — like HealthEngine, HICAPS, dental imaging, and more — to save time and resources
- Regularly updating the software so that it keeps performing optimally for your practice
- In-depth troubleshooting and remote support if there are any issues or downtime.
Choose personalised, trusted IT and software support that goes beyond what manufacturer customer service alone can provide.
Are you experiencing these common problems?
All practice management systems, including Exact Dental, face some glitches and downtimes. Here are some of the common issues we can help with.
Imaging Down
When imaging systems go down, staff can’t access patient records or submit treatment plans, slowing down your entire workflow.
Connection Issues
There are technical connection problems between the workstation and imaging devices, slowing down
Software Freezes
Freezing during billing or charting slows clinic operations, especially when handling multiple scans during an appointment.
Patient Communication
Customer journey not syncing correctly can result in missed follow-up appointments or alerts with post-op care instructions, impacting patient communication.
How can Teamwork Help
With Teamwork Technology, you gain a dedicated IT support partner for Exact Dental. We focus on your IT setup, network, hardware, and your practice management software so that you can focus on what matters most — caring for your patients.
Set Up or Migration
If you’re setting up a new dental clinic, Teamwork Technology provides expert setup of your software requirements. If your practice is looking to migrate, we manage the data transfer and configuration process for smooth operations.
Optimise Operations
Whether you need to upgrade your software or your system is glitchy, get help quickly from the dental IT experts. Proactive monitoring detects glitches and potential downtime before they impact your practice and patients.
Deal with Bugs and Updates
All software faces occasional bugs or glitches, especially around the time of an upgrade. Updates may break integrations with imaging. Teamwork Technology promptly deals with any unexpected glitches so that your workflow is not interrupted.
Cybersecurity-First Approach
Protect practice and patient data with a reliable Exact Dental setup. All systems are set up with a future-proof cybersecurity-first approach. We ensure that your practice management system is compliant according to Australian regulations.
Our Locations
Teamwork Technology provides remote Exact Dental software support across Australia, from clinics in regional areas to dental practices in major cities, like Sydney, Melbourne, Gold Coast, Brisbane, Adelaide, Perth, and Canberra.
We have offices in Sydney, Melbourne, and the Gold Coast and can provide on-site assistance in New South Wales, Victoria and Queensland as needed.
Why Choose Teamwork for Exact Dental Support
Experienced Team
Work with a team with over 15 years of experience in the dental sector, helping clinics like yours stay operational and compliant at all times.
Custom Solutions
With a solid disaster recovery plan in place, our clients can quickly restore systems to full operation, reducing downtime so their services can carry on, uninterrupted.
First-Class IT Support
From set-up to monitoring, we’ve got your back. No drawn-out IT tickets. Just give us a call, and our technicians will handle your queries as soon as possible.
Grows with your Business
Don’t let IT hold you back from growth. We set up your systems and technologies to grow alongside your practice and support your business.
Speedy Support
No more waiting for IT tickets to be processed. When you need help, we’re just a phone call away. We resolve issues quickly and minimise disruption.
The Total Package
With Teamwork, everything related to dental IT support and practice management software is taken care of. You can focus on your patients, while we focus on you.
Building a practice? Leave the IT to the experts
Managing your IT
From your hardware to your entire IT infrastructure, our managed IT services provide complete end-to-end maintenance and support. We focus on the technical aspects while you focus on your practice.
Voice Solutions
Reliable communication is essential for clinics. Teamwork Technology creates integrated phone and messaging systems that link with your practice management software to ensure that patient communication is optimised.
Disaster Recovery
Protect your clinic from unexpected downtime, data loss, or system failures. Our disaster recovery solutions protect patient data, ensuring your clinic can quickly resume operations after any disruption.
Network Solutions
Secure, high-performance networks are essential for modern clinics. We design and maintain network solutions that support multi-location systems and fast, reliable access to all software and patient records.
Our Clients love us
James & the team at Teamwork Technology have bough our practice into the modern era with patience, humility & most importantly, with a sense of professionalism.
We value their service and would recommend them highly.
Pranavan Yoganathan
Ready to Get Started?
Need support with your Exact Dental system? Talk to Teamwork!
We take care of everything related to your practice management system, so that you can focus on your patients.
Talk To Us Today
1300 456 901
Frequently asked questions
Can you customise Exact Dental to match our practice’s workflows?
Yes, Teamwork Technology can configure Exact Dental to fit your practice’s scheduling, billing, and reporting needs, so your team spends less time on administrative work and more time focusing on patient care.
Can you help with updates, patches, and ongoing maintenance for Exact Dental?
Yes. At Teamwork Technology, we manage updates and maintenance for you, ensuring your practice management software stays current, stable, and compatible with your other systems. We provide full troubleshooting services, including resolving crashes, restoring lost functionality, and backing up data, so your clinic can continue operating without interruption.
Can Exact Dental be integrated with other software we already use?
Yes. We integrate Exact Dental with your existing imaging systems, billing tools, and booking platform, creating a connected and cohesive workflow across your clinic’s IT ecosystem.
How much does Exact Dental cost?
The cost of setting up Exact Dental depends on the scale and needs of your clinic. Depending on your existing systems, whether you want to migrate or set it up from scratch, and the workflow you want to design for your clinic, Teamwork Technology will provide a tailored quote. Contact us to get started.
